Local MP Richard Thomson has tackled delivery company Hermes over concerns that they are not currently able to deliver to Huntly and surrounding area owing to staff shortages.
Mr Thomson has contacted Hermes Head Office after the problem was brought to his attention by Huntly, Strathbogie and Howe of Alford SNP councillor Gwyneth Petrie.
It is understood that many people in the town have been expecting parcels for the last week, but not receiving them, and not receiving any updates from Hermes who are claiming they’re “trying to find them”.
Commenting, Richard Thomson MP said:
“Staff come and go and people change jobs for a variety of reasons. But it is incumbent on a company providing a delivery service to have a back-up plan in place for such eventualities, even if that means sub-contracting the work to another company while a recruitment process is underway.
“My constituents have paid for a service and are entitled to expect to receive it, particularly at this time of year when many will be shopping online due to worries about travelling and mixing with crowds.
“I have asked Hermes management to let me know what exactly they will be doing to ensure no-one in Huntly or the surrounding area is let down and doesn’t receive their goods.”
SNP councillor Gwyneth Petrie added:
“I’ve had a great many people getting in touch saying they are concerned and getting no word from Hermes as to what is happening with their deliveries or where they are.
“I’m grateful to Richard for stepping in and hope that Hermes will now put this right for the people of Huntly.”